2023 Brightspeed. Plug phone cable (green) into the C4000LG. Some people call on their service start date to say their modem isn't working, when often the issue is simply that the service hasn't been activated. It is a gateway device (modem/router combo) with IPv4 and IPv6 compatibility. Download the latest firmware for the C4000BG, Download the latest firmware for the C4000LG, Download the latest firmware for the C4000XG. Welcome to the HP Support Community. To change your network name, go to the modem's wireless settings. Theutilities menugives you access to several additional tools to manage and test your modem. The particular jack you are using isn't hooked up or is faulty. Setting up new service? If your service has already been activated, you might get a message earlier in the day. If you have theC4000BGorLG/LZmodelandyou have both landline phone service (notVOIP) and high-speed internet, you will need to install DSL filters on all of your phone cords. If you did not receive filters, please chat with us. Firmwareis the software programmed into your modem that makes it run. If the light is amber/orange, this means the setup process is not yet complete. . Try another phone jack if one is available. Reddit and its partners use cookies and similar technologies to provide you with a better experience. Find on Ebay Customer Reviews. Troubleshooting tip:If the lightblinks bluefor more than 5 minutes,check to make sure the green DSL cord is firmly plugged in to both the modem and the wall jack. Fast and strong wifi signal. Your line should be activated no later than 7 p.m. on your start date. It may sound obvious, but if none of the lights are coming on, it most often means something isn't fully plugged in. 3. Overall Performance: 85%. To do this on a CenturyLink router: Connect a computer or other device to the internet through WiFi or an Ethernet cable connected to your modem. 5. It should turnsolidBLUEonceit has connected. We no longer support this browser. Change admin password. Tower modem setup guide. Please note that a phone jack is required to set up Brightspeed internet service in your home. xbbd```b``] q:,`YH7T ; Works great, easy setup. Chat with customer service to get a technician to install a whole-home filter on the line outside your home (there is an installation fee for this.) We've created a series of self-help and install videos to empower you to quickly get connected. Unplug everything, wait a few minutes, and plug in again. These preset credentials cannot be retrieved, and your modem could become unusable without them. Please note that a phone jack is required to set up Brightspeed internet service in your home. It may sound obvious, but if none of the lights are coming on, it most often means something isn't fully plugged in. X. . If your device doesn't have Ethernet, you can instead connect to WiFi using the login information on the bottom of the modem. This model of router has 2.4 GHz and 5 GHz options for most wireless settings, with exceptions noted below. We suggest using theMy CenturyLink appon your iOS or Android device to complete modem setup. See more CenturyLink Greenwave C4000LG DSL Modem - Whit. If you have questions we haven't answered, or if you need any additional support with setting up your modem. A great choice for services that peak between 10 and 40Mbps is the Axon C4000BG. Quantum, Quantum Fiber, and Quantum Fiber Internet are trademarks of Quantum Wireless LLC and used under license to Q Fiber, LLC. For full instructions on how to read the single status light on the C4000 modem, visit our detailed guide. My Android, Apple and Linux devices work fine, both with internet and wireless connections. SSID is the name that will show up on your devices in the list of wireless networks (may have two for dual-band modem/routers) Key/Wireless Password is the password you will enter on your devices to connect securely to your network; These default settings can also be customized in the modem settings or through the app The remaining setup will depend on your installation method (using the My CenturyLink app or the QuickConnect site) and how quickly you go through the steps. Cyber Monday 2021 ****https://sites.google.com/view/appropriateformeandyouWhy Choose C4000LG CenturyLink Modem by GreenWave+++++++++++++++++++++++++++++++++++++++++++++++++++Specification details/Price details/Full Reviews [RECOMMEND] Suggest to see all that https://sites.google.com/view/todayneutralreviewsvol10-1/c4000lg-centurylink-modem-by-greenwave=====================================================******Recommend all interesting productshttps://sites.google.com/view/todayneutralreviewsvol10-1---------------------------------------------------------------------------------------------------------Thanks for watching! Works great, easy setup. Climate Pledge Friendly. If NO, proceed to the next step, "Check for connectivity.". The difference between 2.4 GHz and 5 GHz. $84.99. For all following models: . If the reset button is held in for 10 seconds or more, the power light will turn amber and the modem will be reset to CenturyLink factory default settings. You can continue to the next stepto compete setup. For an optimal experience, we recommendupdating your browser. The red light indicates the modem isn't connecting to the Brightspeed network. Fast and strong wifi signal. Choose a spot with good air circulation that doesn't get hot, as excessive heat can cause electronics to perform poorly. So I had a brand new Netgear Nighthawk router R6900v2 and connected it to my modem I followed the instructions that came with the Netgear router and it worked just fine. The status light ring on the front will also display different behaviors at certain times, depending on the state of the modem. Learn more. Thats issue I cannot get connected to IP. 3. Detailed steps are here: https://www . The DSL cord from the modem to the jack shouldnothave a filter. The red light indicates the modem isn't connecting to the CenturyLink network. Also, make sure you have entered the user name and password correctly. Dynamic QoS: Prioritizes data through the router for smoother streaming. Modem Speed: 90%. Jun 10, 2022. Note:If you have cordless phones, you only need to install a filter on the phone base that plugs in to the wall jack; no filters are needed on the cordless units that only plug into an electrical outlet. It may be that only one of the jacks is hooked up to CenturyLink's network, or all of them may be active. Advanced settingsgive you even more control over your modem's configuration. 448 0 obj <>stream The particular jack you are using isn't hooked up or is faulty. But, it also offers two DSL ports. I have a CenturyLink C4000LG modem/router. Answer (1 of 3): I'm sorry, you've been lied to. If you see awhite cordin your modem kit, it's a second Ethernet cable to be used in case you have additional devices that you would like to plug into the modem. WiFi 6 technology with dual-band 2.4 GHz and 5 GHz 802.11ax. Axon C4000BG * C4000LG * C4000XG * Zyxel C4000BZ * C4000LZ. Let's restore the network settings on the Printer: Press the Wireless button and the Cancel button from the printer control panel at the same time, and then hold them for 5 seconds. Continue to the Internet connection Setup. Internet Strength: 90%. Use a DSL splitter to plug a phone and a modem into one wall jack. Start by unpacking the box and identifying the modem, cables, and instruction card. Dynamic QoS: Prioritizes data through the router for smoother streaming. The C4000LG has the same specifications as theZyxel C4000LZ. After completing the setup steps in the app or through the QuickConnect site, check the color of thelight ringon the front of the modem to verify its connection status. It should turnsolidBLUEonceit has connected. C4000LG CenturyLink Modem by GreenWave (Renewed) Popularity Score 9.3. Where it is placed can have a huge impact on your wireless performance. They will put in credentials in the GUI for you. Product Description. C4000LG CenturyLink. If you don't have a jack,chat with usto have one installed. . We're here to help! Axon C4000BG modem/router for 10, 20, or 40Mbps. Here are some things to try: If the problem continues, contacttechnical supportfor help. Find a central location in your house, avoiding closets or other closed-off areas to ensure that all devices in your home get a strong wireless signal from the router. But the function is basically the same. Wait until after 7 p.m. on the service start date to attempt setup. Enter the user name and password provided by your ISP. Once the light is green, you're connected to the internet and you can get online! Try disconnecting everything (DSL and power), waiting a few minutes, and repeatingsteps 2 through 4. Troubleshooting tip:If the lightblinks blue,check to make sure the green DSL cord is firmly plugged in to both the modem and the wall jack. Click the quick setup icon to configure the device's Internet access 4. The remaining setup will depend on your installation method (using the app or the QuickConnect site) and how quickly you go through the steps. Privacy Policy. The status light ring may change colors repeatedly as it goes through the initialinstallation process. If you have questions we haven't answered, or if you need any additional support with setting up your modem,chat with us. At this point, you are ready to activate your service! On or before the day your service is supposed to begin, your modem will come in the mail. All Rights Reserved. 9.4. It may be that only one of the jacks is hooked up to Brightspeed's network, or all of them may be active. You can test this by plugging in another electrical device, and/or try another outlet. You will only meet with utter futility. Under WAN Settings, enable "Transparent Bridging" and set the "Transport Mode" to "Tagged-201". On your start date, your line must be operational by 7 p.m. These preset credentials cannot be retrieved, and your modem could become unusable without them. This single status light replaces the multiple lights (Ethernet, Internet, WAN, etc.) As an alternative, use a splitter to plug both a phone and a DSL modem into one wall jack. Now it's time to get your modem hooked up. Modem setup Wireless (WiFi) setup Modem status Utilities Advanced setup. Works great. Check to make sure the green cord is firmly plugged in to the wall jack and into the DSL port on the mod, If the main LED or DSL status light on your C4000 exhibits different behavior, or indicates a problem based on the guides above, then. In addition to the main LED display, the C4000LG model has a DSL status light, found beneath the ports on the back side, as seen in the photo. Themodem statusarea of the user interface allows you to view several options and check how your modem is running. If you have aC4000BG/BZor LG/LZmodel, you will also see aDSL status lighton the back of the modem. The main screen will appear. Donotinstall a filter between the modem and the wall jack. "WAN Settings" -> "Select the ISP protocol" -> select transparent bridging. Cookie Notice After it detects the connection, the LED Ring will show green on your C4000BG when the Internet is ready for you to use. DSL and power ports on the back of the C4000BG and LG/LZ models. WiFi Protected Setup (WPS)is an easy way to connect devices to your WiFi network. Next, you'll need to find a good spot for your modem. Navigating the app to manage your account, test your speed or get additional supportFor more information, please visit: https://www.centurylink.com/home/help/internet/modems-and-routers/setup-your-modem-and-activate-internet-service.htmlor https://www.centurylink.com/home/help/internet.htmlThank you for choosing CenturyLink and have a great day! Up to 75% less lag time (latency) for gaming and video applications. These are essential to make sure you get the best phone and internet connection. 5. Thesingle status lightring on the front of the C4000 looks different from older modem models with separate lights for Internet, DSL, Ethernet, WiFi, etc. Try disconnecting the power, waiting a few minutes, and repeating setup. If in doubt, you might wish to put off connecting your modem until after 7 o'clock. Check to make sure the green cord is firmly plugged in to the wall jack and into the DSL port on the modem. Try disconnecting everything (DSL and power), waiting a few minutes, and repeating. X. Along with its easy-to-use features, the Actiontec GT784WN is also the most budget-friendly device on our list, with a price tag around $90. Verified purchase: Yes. Features of the C4000 (All versions) Secure WiFi compatible. BLINKINGRED-An error occured or the attempted connection failed. 2 offers from $138.97. You can proceed using the mobile app or the QuickConnect site on a browser either one will walk you through the steps to finish installing service. Start by unpacking the box and identifying the modem, cables, and instruction card. View the Axon / GreenwaveC4000 user guide(for models BG, LG and XG), View the Zyxel C4000user guide(for models BZ and LZ). This page is for CenturyLink modems that look like this: For the following models: At this point, you are ready to activate your service! Local time: 03:30 AM. This means the network is not being detected by your modem. Next image. In-home speeds may differ based on router setup, devices and other factors. If it is Red, please contact CenturyLink There are multiple versions of this router, each with unique specifications. Do not use the reset button unless instructed by a support representative. I just got me CL modem/router yesterday and I plan on connecting it to a Netgear R7800 router. You can continue to the next stepto compete setup. We're here to help! oFywR@Rmr3xpMtuc2zOT|Qs&!^UE~di #(xNcws@[".^qWf7(l461\D J\+;/jRz\z=|!#Ga:aQ|ik Chat withcustomer serviceto get atechnician to install a whole-home filter on the line outside your home (there is an installation fee for this.) We've created a series of self-help and self-install videos to empower you to quickly get connected. . Below are some of the most common questions and issues that customers ask as they install a modem. The Brightspeed network hasn't yet been connected at your address. Standards-based WiFi WPA3 security. Your modem is connected to our network and the line is active. You may receive a notification earlier in the day to let you know that your service has been activated, and then you can start your installation. If you're having connectivity issues, try waiting until after 7 p.m. to attempt setup. Regardless of the specific model, the status LED ring on the front of the modem will function in the same way.This single status light replaces the multiple lights (Ethernet, Internet, WAN, etc.) Download the latest firmware for the C4000XG. Option 1:In theBrightspeed Internet app,go into theInstall My New Modemsection. CenturyLink C4000LG Greenwave DSL Modem Router Complete Kit Brand New. Find contact options in the Support tab of the app, or by. The C4000LG has the same specifications as theZyxel C4000LZ. By rejecting non-essential cookies, Reddit may still use certain cookies to ensure the proper functionality of our platform. Modem Speed: 85%. 5. Disadvantages:Can be difficult to set up and interface with, and has a pretty heft price tag. After completing the setup steps in the app or through the QuickConnect site, check the color of the light ring on the front of the modem to verify its connection status. About Lumen | About CenturyLink | Careers |Investor Relations |Newsroom |Legal | Legal Notices | Privacy Notice | Tariffs |Customers with Disabilities | Site Map|Cookie Settings |CenturyLink in Your Area | CenturyLink.net |Quantum Fiber in Your Area |White/Yellow Pages |Centurylink Retailer Regardless of the specific model, thestatus LED ringon the front of the modem will function in the same way. Modem Features: 80%. This means the network is not being detected by your modem. Once done, connect the Printer to the Wi-Fi. Guide to the single status light on theC4000 modem, The status light ring may change colors repeatedly as it goes through the initial, While the C4000 initially boots up, it will. If needed, you can download the same instructions below. Press J to jump to the feed. The Zyxel C3000Z is one of CenturyLink's top recommended modems for its DSL internet service. This means your modem is connected to our network and the line is active. STARTED! Next, you'll need to find a good spot for your modem. This may happen for one of these reasons: The CenturyLink network hasn't yet been activated at your address. Zyxel C3000Z Modem. While the C4000 initially boots up, it willblink bluewhile it is looking for the CenturyLink network. Axon/Greenwave C4000BG * C4000LG * C4000XG * Zyxel C4000BZ * C4000LZ. You simply push the WPS button on the modem, then select the correct network from your compatible device and it will connect without entering a password. By rejecting non-essential cookies, Reddit may still use certain cookies to ensure the proper functionality of our platform. The app makes installing your modem a snap, and is also a great way to manage all your Brightspeed services. Use the, This means a connection failure has occurred. Residential | Small Business| Enterprise| 2023 CenturyLink. Call tech support back and tell them your modem is in a "walled garden" state. What if all the lights on the modem are off? CenturyLink C4000LG DSL Router 4K Streaming SEALED in white Box Open Box.
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